Kasbiy sog'liqni saqlash psixologiyasi - Occupational health psychology

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Psixologiya
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  • Psi2.svg Psixologiya portali

Kasbiy sog'liqni saqlash psixologiyasi (OHP) - bu ishchilarning salomatligi va xavfsizligi bilan bog'liq psixologiyaning fanlararo yo'nalishi.[1][2][3] OHP bir qator muhim mavzularga bag'ishlangan, shu jumladan kasbiy stress omillarining jismoniy va ruhiy salomatlikka ta'siri, ta'siri majburiy ishsizlik jismoniy va ruhiy salomatlik, ishdagi va oiladagi muvozanat, ish joyidagi zo'ravonlik va boshqa muomalaning boshqa turlari, baxtsiz hodisalar va xavfsizlik va ishchilar sog'lig'ini yaxshilash / himoya qilish uchun mo'ljallangan choralar to'g'risida.[1][2] Garchi OHP ikkita alohida fanlardan paydo bo'lgan bo'lsa ham amaliy psixologiya, ya'ni, sog'liqni saqlash psixologiyasi va sanoat va tashkiliy psixologiya,[4] uzoq vaqt davomida psixologiya instituti, shu jumladan sanoat / tashkiliy psixologiya rahbarlari kamdan-kam hollarda kasbiy stress va xodimlarning sog'lig'i bilan shug'ullanib, OHP paydo bo'lishiga ehtiyoj tug'dirdi, dedi sanoat / tashkiliy psixologiya professori Pol Spektor.[5] Ammo OHPga boshqa fanlardan ham ma'lumot berilgan, shu jumladan kasbiy tibbiyot, sanoat sotsiologiyasi, sanoat muhandisligi va iqtisodiyot,[6][4] shu qatorda; shu bilan birga profilaktika tibbiyoti va xalq salomatligi.[7][5] Shunday qilib, OHP ish joyidagi psixologik omillarning ishchilar va ularning oilalari salomatligini rivojlantirish, saqlash va mustahkamlash bilan bog'liqligi bilan bog'liq.[1][7]

Tarixiy obzor

Kelib chiqishi

The Sanoat inqilobi kabi mutafakkirlarni rag'batlantirdi Karl Marks u bilan begonalashtirish nazariyasi,[8] o'zlarini ishning tabiati va uning ishchilarga ta'siri haqida tashvishlanish.[1] Teylorniki (1911) Ilmiy boshqaruv tamoyillari[9][10] shu qatorda; shu bilan birga Mayoning 20-asrning 20-yillari oxiri va 30-yillarning boshlarida ishchilar ustida olib borilgan tadqiqotlar Hawthorne Western Electric zavodi[11] psixologiyaning manzillariga ishchilarga ishning ta'sirini kiritishga yordam berdi. Teylorizm paydo bo'lgan paytda, Mardlik ishchi-mashinaning o'zaro ta'siri va uning ishchilar psixologiyasiga ta'siri qayta ko'rib chiqildi.[12] 1948 yilda yaratilgan Ijtimoiy tadqiqotlar instituti (ISR) da Michigan universiteti haqidagi tadqiqotlari tufayli muhim edi kasbiy stress va xodimlarning sog'lig'i.[13][14][15]

Buyuk Britaniyadagi tadqiqotlar Trist va Bamforth (1951) ingliz ko'mir qazib olish operatsiyalaridagi tashkiliy o'zgarishlarga hamroh bo'lgan avtonomiyalarni qisqartirishni taklif qildilar.[16] Artur Kornhauzer 60-yillarning boshlarida Michigan shtatidagi avtoulov ishchilarining ruhiy salomatligi bo'yicha olib borgan ishlari[17] sohaning rivojlanishiga ham o'z hissasini qo'shdi.[18][19] 1971 yilda Gardell tomonidan o'tkazilgan tadqiqot shved pulpa-qog'oz fabrikasi ishchilari va muhandislarida mehnatni tashkil etishning ruhiy salomatlikka ta'sirini o'rganib chiqdi.[20] Sheffild Universitetining Mehnat psixologiyasi institutida ishsizlikning ruhiy salomatlikka ta'siri to'g'risida tadqiqotlar o'tkazildi.[10] 1970 yilda Kasl va Kobb AQSh fabrikalarida ishsizlarning qon bosimiga ishsizlikning ta'sirini hujjatlashtirdilar.[21]

Tan olish o'rganish yo'nalishi sifatida

Bir qator shaxslar "mehnat sog'lig'i psixologiyasi" yoki "mehnat sog'lig'i psixologi" atamasini yaratish bilan bog'liq.[22] Ular orasida Fergyuson (1977),[23] Feldman (1985),[24] Everly (1986),[4] va Raymond, Vud va Patrik (1990).[25] 1988 yilda AQShda ishchilarning stress bilan bog'liq kompensatsiyasi bo'yicha da'volar sonining keskin o'sishiga javoban, Mehnatni muhofaza qilish milliy instituti (NIOSH) "stress bilan bog'liq psixologik kasalliklarni kasbiy sog'liq uchun etakchi xavf deb tan oldi" (201-bet).[26][27] Ushbu o'zgarish stressning ish joyidagi bir qator muammolarga ta'sirini kuchayishi bilan birlashtirilganda, NIOSH ularning stress bilan bog'liq dasturlari sezilarli darajada oshib borayotganligini aniqladi.[26] 1990 yilda Raymond va boshq.[25] doktorlik darajasidagi psixologlar OHPni intizomga qo'shib, fanlararo ta'lim olish vaqti kelganini ta'kidladilar sog'liqni saqlash psixologiyasi bilan xalq salomatligi, chunki sog'lom ish joylarini yaratish dala uchun maqsad bo'lishi kerak.

Intizom sifatida paydo bo'lishi

1987 yilda tashkil etilgan, Ish va stress birinchi va "mehnatni muhofaza qilish psixologiyasi bo'lgan tez rivojlanayotgan intizomdagi eng uzoq jurnal" (1-bet).[28] Uch yildan so'ng Amerika psixologik assotsiatsiyasi (APA) va NIOSH birgalikda Vashingtonda (DC) birinchi xalqaro ish, stress va sog'liqni saqlash konferentsiyasini tashkil etishdi. O'shandan beri konferentsiya OHP yig'ilishi ikki yilda bir marta bo'lib o'tdi.[29] 1996 yilda birinchi nashr Mehnat salomatligi psixologiyasi jurnali APA tomonidan nashr etilgan. Xuddi shu yili Mehnat salomatligi bo'yicha xalqaro komissiya Ishni tashkil etish va psixososyal omillar (ICOH-WOPS) ilmiy qo'mitasini yaratdi,[30][31] birinchi navbatda OHPga qaratilgan.[29] 1999 yilda Evropa sog'liqni saqlash psixologiyasi akademiyasi (EA-OHP) Shvetsiyaning Lund shahrida bo'lib o'tgan mehnat sog'lig'i psixologiyasi bo'yicha birinchi Evropa seminarida tashkil etilgan.[32] Ushbu seminar birinchi EA-OHP konferentsiyasi deb hisoblanadi, EA-OHP har ikki yilda bir marotaba davom etadigan konferentsiyalar qatori bo'lib, OHP tadqiqotlari va amaliyotiga bag'ishlangan.[32]

2000 yilda OHP bilan bog'liq tadqiqot, ta'lim va amaliyotga ko'maklashish hamda xalqaro konferentsiyalarni rejalashtirishni muvofiqlashtirish maqsadida Mehnatni muhofaza qilish psixologiyasining norasmiy Xalqaro muvofiqlashtiruvchi guruhi (ICGOHP) tashkil etilgan.[29] Shuningdek, 2000 yilda, Ish va stress EA-OHP bilan bog'liq bo'lib qoldi.[28] 2005 yilda Mehnat salomatligi psixologiyasi jamiyati (SOHP) Qo'shma Shtatlarda tashkil etilgan.[33] 2008 yilda SOHP APA va NIOSH bilan birgalikda Work, Stress va Health konferentsiyalariga homiylik qildi.[34] Bundan tashqari, EA-OHP va SOHP har ikki yilda bir marta o'tkaziladigan konferentsiyalar jadvallarini muvofiqlashtira boshladilar, shunday qilib tashkilotlarning konferentsiyalari navbatdagi yillarda bo'lib, jadvallar ziddiyatlarini minimallashtirdi.[34] 2017 yilda SOHP va Springer OHP bilan bog'liq jurnalni nashr etishni boshladilar Kasbiy sog'liqni saqlash fanlari.[35]

Tadqiqot usullari

Asosiy maqola: Psixologik tadqiqot usullari ro'yxati

OHP tadqiqotlarining asosiy maqsadi - mehnat sharoitlari ishchilar sog'lig'iga qanday ta'sir qilishini tushunish,[36] ushbu bilimlardan ishchilarning sog'lig'ini himoya qilish va yaxshilashga qaratilgan tadbirlarni ishlab chiqish va ushbu tadbirlarning samaradorligini baholash uchun foydalaning.[37] OHPda qo'llaniladigan tadqiqot usullari psixologiyaning boshqa sohalarida qo'llanilganiga o'xshashdir.

Standart tadqiqot loyihalari

O'z-o'zini hisobot tadqiqot metodologiyasi OHP tadqiqotlarida eng ko'p ishlatiladigan yondashuv.[38] Kesma dizaynlar odatda ishlatiladi; ishni nazorat qilish dizaynlari juda kam ish bilan ta'minlangan.[39] Uzunlamasına dizaynlar[40] shu jumladan istiqbolli kohort tadqiqotlari va namuna olishni o'rganish tajribasi[41] vaqt o'tishi bilan munosabatlarni tekshirishi mumkin.[42][43] OHP bilan bog'liq sog'liqni saqlashni qo'llab-quvvatlovchi ish joyidagi aralashuvlarni baholashga bag'ishlangan tadqiqotlar ishongan kvazi eksperimental dizaynlar[44][45] va, kamroq, eksperimental yondashuvlar.[46][47]

Miqdoriy usullar

Statistik usullar odatda psixologiyaning boshqa sohalarida ishlatiladigan OHP bilan bog'liq tadqiqotlarda ham qo'llaniladi. Amaldagi statistik usullarga quyidagilar kiradi strukturaviy tenglamani modellashtirish[48] va ierarxik chiziqli modellashtirish[49] (HLM; shuningdek, sifatida tanilgan ko'p darajali modellashtirish ). HLM xodimlar o'rtasidagi o'xshashliklarni yaxshiroq sozlashi mumkin[49] va, ayniqsa, ish stresining salomatlik natijalariga ta'sirini baholashga juda mos keladi; ushbu tadqiqot kontekstida HLM minimallashtirishga yordam beradi tsenzura va namunalarni o'rganish ishlarini boshdan kechirishga juda mos keladi.[50] Meta-tahlillar ma'lumotlar yig'ish uchun ishlatilgan (meta-tahlilga zamonaviy yondashuvlar HLM-ga tayanadi) va ko'plab tadqiqotlar davomida xulosalar chiqarish.[42]

Sifatli tadqiqot usullari

Sifatli tadqiqot usullari OHP tadqiqotlarida foydalaniladi intervyular,[51][52] fokus-guruhlar,[53] va o'z-o'zidan xabar qilingan, ishdagi stressli hodisalarning yozma tavsiflari.[54][55] Ish joyidagi ishchilarni birinchi kuzatuvidan ham foydalanilgan,[56] bo'lgani kabi ishtirokchilarni kuzatish.[57]

Tadqiqot mavzulari

OHP tadqiqotidagi muhim nazariy modellar

OHP tadqiqotlarida uchta ta'sirchan nazariy modellar - bu talabni boshqarish-qo'llab-quvvatlash, talab-resurslar va harakat-mukofot muvozanatining modellari.

Talabni nazorat qilishni qo'llab-quvvatlash modeli

OHP tadqiqotlarida eng ta'sirchan model asl talabni nazorat qilish modeli bo'lgan.[1] Modelga muvofiq, ish bilan bog'liq qarorlar kengligining past darajalarining kombinatsiyasi (ya'ni, muxtoriyat va ish ustidan nazorat ) yuqori ish yuki (yuqori darajadagi ish talablari) bilan birgalikda ishchilar uchun ayniqsa zararli bo'lishi mumkin (ular "ishning zo'riqishiga" olib kelishi mumkin, bu atama qaror qabul qilish kengligi va aqliy yoki jismoniy sog'lig'ining yomonlashishiga olib keladigan yuqori ish yuki kombinatsiyasini ifodalaydi).[58] Model nafaqat ushbu ikki ish omilining sog'lig'i yomonligi bilan bog'liqligini, balki ish bo'yicha qaror qabul qilish kengligining yuqori darajasi talablarning yuqori darajadagi sog'lig'iga ta'sirini kamaytiradi yoki kamaytiradi. Tadqiqotlar qarorning kengligi va talablari shtammlarga tegishli degan fikrni aniq qo'llab-quvvatladi, ammo buferlash bo'yicha tadqiqot natijalari faqat ba'zi qo'llab-quvvatlovchi tadqiqotlar bilan aralashtirildi.[59] Talabni nazorat qilish modeli ish nazorati ikkita keng shaklda bo'lishi mumkinligini ta'kidlaydi: mahoratga qarab qaror qabul qilish va vakolat.[60] Malakalarning ixtiyori deganda, ishda talab qilinadigan mahorat va ijodkorlik darajasi tushuniladi va xodimga qanday ko'nikmalardan foydalanishni hal qilishda ruxsat berilgan egiluvchanlik (masalan, turli xil ishlarga o'xshash qobiliyatlardan foydalanish imkoniyati).[61] Qaror vakolati deganda xodimlar o'z ishi to'g'risida qaror qabul qilishlari mumkinligi (masalan, avtonomiyaga ega bo'lish) tushuniladi.[61] Ishni nazorat qilishning ushbu ikki shakli an'anaviy ravishda qarorlar kengligining kompozit o'lchovida birgalikda baholanadi; ish nazoratining ikki turi sog'liqni saqlash natijalari bilan bir xil darajada bog'liq bo'lmasligi mumkinligiga oid ba'zi dalillar mavjud.[60][62]

Karasek talabni boshqarish modelini birinchi marta "Jonson, Xoll va Teorell" (1989) ni taqdim etganidan taxminan o'n yil o'tgach,[63] yurak xastaligi bo'yicha olib borilgan tadqiqotlar doirasida ijtimoiy izolyatsiyani o'z ichiga olgan modelni kengaytirdi. Jonson va boshq. yuqori darajadagi talablar, past darajadagi nazorat va past darajadagi hamkasblarni qo'llab-quvvatlash "izo-shtamm" deb nomlangan. Natijada kengaytirilgan model talabni boshqarish - qo'llab-quvvatlash (DCS) modeli deb nomlandi. Ushbu modelni ishlab chiqishda olib borilgan tadqiqotlar shuni ko'rsatdiki, DCS modeli tarkibiy qismlaridan biri yoki bir nechtasi (yuqori psixologik ish yuki, past nazorat va ijtimoiy yordamning etishmasligi), agar izo-shtamm bilan ifodalangan aniq kombinatsiya bo'lmasa, salbiy ta'sirga ega jismoniy va ruhiy salomatlik.[1]

Balansni buzish modeli

DCS modelidan so'ng, OHP tadqiqotidagi ikkinchi eng ta'sirchan model - bu kuch-mukofot muvozanati (ERI) modeli.[64] Bu ish talablarini xodimlarning ish uchun olgan mukofotlari bilan bog'laydi.[65][66] Ushbu model ish bilan bog'liq bo'lgan ichki harakatlar (masalan, tan olish) va tashqi (masalan, ish haqi) mukofotlari ustidan past nazorat bilan birlashganda, neyroxormonal yo'llarning yuqori darajadagi faollashuvini qo'zg'atadi, bu esa salbiy ta'sir ko'rsatishi mumkin deb o'ylaydi. ruhiy va jismoniy salomatlik.

Ish talablari-resurslar modeli

Muqobil model ish talablari-resurslar (JD-R) modeli,[67] DCS modelidan o'sdi. JD-R modelida talablar toifasi (ish yuki) DCS modelidagi kabi ozmi-ko'pmi bir xil bo'lib qoladi, ammo JD-R modeli aniqroq jismoniy talablarni o'z ichiga oladi. Shu bilan birga, resurslar ishchilarga ish bilan bog'liq maqsadlarga erishish, ish joylariga talablarni kamaytirish yoki shaxsiy o'sishni rag'batlantirishga yordam beradigan ish bilan bog'liq xususiyatlar sifatida tavsiflanadi. DCS modeli bo'yicha boshqarish va qo'llab-quvvatlash manbalar ostiga olinadi. Resurslar tashqi (tashkilot tomonidan taqdim etiladigan) yoki ichki (ishchining shaxsiy makiyajining bir qismi) bo'lishi mumkin. Nazorat qilish va qo'llab-quvvatlash bilan bir qatorda, model tomonidan qamrab olingan resurslarga jismoniy jihozlar, dasturiy ta'minot, nazoratchilarning ish natijalari, ishchining o'z kurash strategiyalari va boshqalar kiradi. Ammo JD-R modeli bo'yicha tadqiqotlar shu qadar ko'p bo'lmagan DC yoki DCS modelining tarkibiy qismlarida mavjud.[1]

Kasbiy stress va jismoniy sog'liq

Ish bilan bog'liq bo'lgan bir qator psixologik ijtimoiy omillar yurak-qon tomir kasalliklari (KVH) bilan bog'liq.

Yurak-qon tomir kasalliklari

Asosiy maqolalar: Kasbiy stress va Yurak-qon tomir kasalliklari

Tadqiqotlar KVH xavfi ortishi bilan bog'liq bo'lgan sog'liqni saqlash-xulq-atvor va biologik omillarni aniqladi. Ushbu xavf omillariga chekish, semirish, past zichlikdagi lipoprotein ("yomon" xolesterin), kam harakatlanish va qon bosimi kiradi. Psixososyal mehnat sharoitlari ham KVH uchun xavf omilidir.[1] AQShning ikkita yirik ma'lumotlar to'plamini o'z ichiga olgan vaziyatni nazorat qilish bo'yicha tadqiqotda Murfi (1991) xavfli ish sharoitlari, boshqalar uchun hushyorlik va mas'uliyat talab qiladigan ish joylari va qurilmalarga e'tibor berishni talab qiladigan ish yurak-qon tomir tizimi nogironligi xavfini oshirishi bilan bog'liqligini aniqladi.[68] Ular orasida transportdagi ish joylari (masalan, aviadispetcherlar, aviakompaniyalar uchuvchilari, avtobus haydovchilari, lokomotiv muhandislari, yuk mashinalari haydovchilari), maktabgacha tarbiyachilar va hunarmandlar bor edi. Erkaklar ishtirok etgan 30 ta tadqiqotlar orasida[69] va ayollar,[70] ko'pchilik ish joyidagi stresslar va KVH o'rtasidagi bog'liqlikni topdilar.

Fredikson, Sundin va Frankenhauzer (1985) psixologik stresslarga reaktsiyalar qon bosimini boshqarishda muhim rol o'ynaydigan miya o'qlarida faollikni kuchayishini,[71][72] ayniqsa ambulator qon bosimi. A meta-tahlil va muntazam ravishda ko'rib chiqish 29 ta namunani o'z ichiga olgan ish zo'riqishini ambulatoriya qon bosimining ko'tarilishi bilan bog'liq.[73] Belkić va boshq. (2000)[74] ularning tekshiruvida ko'rib chiqilgan 30 ta tadqiqotning aksariyati qaror kengligi va psixologik ish yuki KVHga mustaqil ta'sir ko'rsatishini aniqladi; ikkita tadqiqot sinergetik ta'sirni aniqladi, bu talabni boshqarish modelining qat'iy versiyasiga mos keladi.[75][76] 17-ni ko'rib chiqish uzunlamasına tadqiqotlar o'rtacha darajada yuqori ichki amal qilish muddati 8-ning qaror qabul qilish kengligi va yuqori ish yukining (ishning zo'riqishi holati) va CVD va yana 3 kishining ahamiyatsiz munosabatlari o'rtasidagi muhim munosabatni ko'rsatganligi aniqlandi.[77] Ammo topilmalar erkaklar uchun ma'lumotlarga qaraganda ancha kam bo'lgan ayollarga qaraganda aniqroq edi. Fishta va Backening[78] Ko'rib chiqishlarni qayta ko'rib chiqish, shuningdek, ish bilan bog'liq psixososyal stressni erkaklardagi KVH xavfi bilan bog'laydi. Katta hajmda (n > 197,000) 13 ta mustaqil tadqiqot ma'lumotlarini birlashtirgan uzunlamasına tadqiqotlar, Kivimäki va boshq. (2012)[79] boshqa xavf omillarini nazorat qilib, yuqori darajadagi talablar va past darajadagi nazoratning kombinatsiyasi dastlabki sog'lom ishchilarda KVH xavfini o'rtacha 7,5 yil davom etgan kuzatuv davrida 20 dan 30% gacha oshirganligini aniqladilar. Ushbu tadqiqotda ta'sir erkaklar va ayollar uchun o'xshash edi. Meta-analitik tadqiqotlar, shuningdek, ish zo'riqishini (yuqori talablar va past nazoratning kombinatsiyasi) qon tomirlari bilan bog'laydi.[80]

ERI modeliga muvofiq, yuqori ish bilan bog'liq sa'y-harakatlar va ish bilan bog'liq mukofotlar ustidan past nazorat yurak-qon tomir sog'lig'iga salbiy ta'sir ko'rsatadigan dalillar mavjud. Erkaklarning kamida beshta tadkikoti muvozanatsiz muvozanatni KVH bilan bog'ladi.[81] Yana bir katta tadqiqot ERIni koroner kasallik bilan bog'liqligi bilan bog'laydi.[82]

Ish bilan bog'liq tükenme va yurak-qon tomir sog'lig'i

Asosiy maqola: Kasbiy tükenme

Istiqbolli tadqiqot natijalariga ko'ra ish bilan bog'liq tükenme, an'anaviy xavf omillarini nazorat qilish, masalan, chekish va gipertoniya, dastlabki uch yarim yil ichida dastlab kasalliksiz ishchilarda yurak tomirlari kasalligi xavfini oshiradi.[83]

Ishni yo'qotish va jismoniy sog'liq

Asosiy maqola: Ishsizlik § individual

Tadqiqotlar shuni ko'rsatadiki, ish yo'qotish yurak-qon tomir tizimining sog'lig'iga salbiy ta'sir qiladi[21][84] umuman sog'liq kabi.[85][86]

Mushak-skelet tizimining buzilishi

Asosiy maqola: Mushak-skelet tizimining buzilishi

Mushak-skelet tizimining buzilishi (MSD) tananing bo'g'imlari va mushaklarining shikastlanishi va og'rig'ini o'z ichiga oladi. AQShda taxminan 2,5 million ishchi MSD kasalligidan aziyat chekmoqda,[87] bu amerikalik ishchilar uchun nogironlik va erta nafaqaga chiqishning uchinchi eng keng tarqalgan sababi.[88] Evropada MSDlar ko'pincha ish joyidagi sog'liq muammolari hisoblanadi.[89] Mushak-skelelatal muammolarning rivojlanishini faqat biomexanik omillar (masalan, takroriy harakat) asosida izohlash mumkin emas, ammo bunday omillar muhim hissa qo'shadi.[90] Psixosotsial ish joyidagi omillar (masalan, ish joyidagi zo'riqish) ham mushak-skelet tizimining muammolarini rivojlanishiga yordam beradi degan dalillar mavjud.[90][91][92] Yuqori sifatli uzunlamasına tadqiqotlarning tizimli sharhlari va meta-tahlillari shuni ko'rsatdiki, psixologik ijtimoiy mehnat sharoitlari (masalan, qo'llab-quvvatlaydigan hamkasblar, monoton ish) MSD rivojlanishi bilan bog'liq.[89][93][94]

Ish joyidagi noto'g'ri munosabat

Asosiy maqolalar: Ish joyidagi tajovuz va Ish joyidagi zo'ravonlik

Ish joyidagi noto'g'ri munosabatlarning nisbatan kichik muomaladan tortib, bezorilik va zo'ravonlikning jiddiy holatlariga qadar ko'plab shakllari mavjud.[95]

Ish joyida mehnatga layoqatsizlik

Asosiy maqola: Fikrsizlik

Ish joyida mehnatga layoqatsizlik "Maqsadga zarar etkazish uchun noaniq niyat bilan past intensivlikdagi deviant xatti-harakatlar .... Fuqarolik xatti-harakatlari o'ziga xos qo'pol va odobsiz bo'lib, boshqalarga nisbatan e'tiborsizlikni namoyon etadi" deb ta'riflangan (457-bet).[96] Fikrsizlik zo'ravonlikdan farq qiladi. Ish joyida mehnatga layoqatsizlikning misollariga haqoratli izohlar, maqsad qilingan ishning obro'sizlantirish, yolg'on mish-mishlar tarqatish, ijtimoiy izolyatsiya va boshqalar kiradi. Evropada o'tkazilgan tadqiqotlarning xulosasi shuni ko'rsatadiki, ish joylarida mehnatga layoqatsizlik bu erda keng tarqalgan.[97] AQSh davlat xizmatining 1000 dan ortiq ishchilari bo'yicha o'tkazilgan tadqiqotlarda, namunalarning 70 foizidan ko'prog'i so'nggi besh yil ichida ish joyida nojo'ya holatlarni boshdan kechirgan. Erkaklar bilan taqqoslaganda, ayollar qobiliyatsizlikka ko'proq duch kelishgan; noaniqlik psixologik bezovtalik va ishdan qoniqishning pasayishi bilan bog'liq edi.[97]

Shafqatsiz nazorat

Asosiy maqola: Shafqatsiz nazorat

Shafqatsiz nazorat - bu qay darajada a nazoratchi bo'ysunuvchilarga zarar etkazadigan xatti-harakatlar uslubi bilan shug'ullanadi.[98][99]

Ish joyidagi bezorilik

Asosiy maqola: Ish joyidagi bezorilik

Ning ta'riflari bo'lsa ham ish joyidagi bezorilik farq qiladi, bu maqsadga nisbatan ko'proq kuchga ega bo'lgan bir yoki bir nechta boshqalar tomonidan shaxsga qaratilgan zararli xatti-harakatlarning takrorlangan naqshini o'z ichiga oladi.[100] Ba'zida ish joyidagi bezorilik deb ataladi mobbing.

Jinsiy shilqimlik

Asosiy maqola: Jinsiy shilqimlik

Jinsiy shilqimlik bu jinsi tufayli shaxsni kamsitadigan yoki unga yomon munosabatda bo'ladigan, haqoratli ish joyini yaratadigan va ishni bajarishga qodir bo'lgan shaxsga aralashadigan xatti-harakatlardir.[101]

Ish joyidagi zo'ravonlik

Asosiy maqola: Ish joyidagi zo'ravonlik

Ish joyidagi zo'ravonlik xodimlar uchun jismoniy va psixologik jihatdan sog'liq uchun katta xavf hisoblanadi.[1]

- nofatal hujum

Ish joyidagi tajovuzlarning aksariyati nodavlat, AQShda yillik jismoniy hujum darajasi 6% ni tashkil qiladi.[102] Ish joyidagi tajovuzkor xatti-harakatlar ko'pincha jarohat, psixologik bezovtalik va iqtisodiy yo'qotishlarni keltirib chiqaradi. Kaliforniya ishchilarining bir tadqiqotida rasmiy ravishda hujjatlashtirilgan 72,9 o'lim darajasi aniqlandi hujumlar ta'lim, chakana savdo va sog'liqni saqlash sohasidagi ishchilar haddan tashqari xavf ostida bo'lgan holda, har yili 100000 ishchiga.[103] Minnesota shtatidagi ishchilarning tovon puli bo'yicha o'tkazilgan tadqiqotlar shuni ko'rsatdiki, ayol ishchilar erkaklarnikiga nisbatan hujum paytida yaralanish xavfi ikki baravar yuqori, sog'liqni saqlash va ijtimoiy xizmat xodimlari, tranzit ishchilari va ta'lim sohasi a'zolari jarohatlar xavfi yuqori bo'lgan boshqa iqtisodiy tarmoqlar.[104] G'arbiy Virjiniya ishchilarining tovon puli bo'yicha o'tkazilgan tadqiqotlar shuni ko'rsatdiki, Sog'liqni saqlash sektori va ma'lum darajada, ta'lim sohasi hujum bilan bog'liq jarohatlar xavfi yuqori bo'lgan.[105] Boshqa bir ishchilarning tovon puli bo'yicha o'tkazilgan tadqiqotlar shuni ko'rsatdiki, maktablarda, sog'liqni saqlashda va ozroq darajada bankda hujum bilan bog'liq jarohatlanish darajasi juda yuqori.[106] Ish joyidagi zo'ravonlik qurboni bo'lish natijasida kelib chiqadigan jismoniy shikastlanishdan tashqari, bunday zo'ravonlikka bevosita bo'lmagan holda guvoh bo'lgan shaxslar jabrlangan Los-Anjeles o'qituvchilarining tadqiqotida topilganidek, psixologik ta'sirlarni, shu jumladan yuqori darajadagi tashvish va qo'zg'alishni boshdan kechirish xavfi yuqori.[107]

-Qotillik-

1996 yilda Qo'shma Shtatlarda ish bilan bog'liq 927 qotillik bo'lgan,[108] taxminan 132 616 000 kishini tashkil etgan ishchi kuchida.[109] Bu ko'rsatkich bir yil davomida million ishchiga 7 ta qotillikni tashkil etadi. Ayollarga qaraganda erkaklar ish joyida qotillik qurboniga aylanish ehtimoli ko'proq.[104]

Ruhiy buzuqlik

Asosiy maqola: Ruhiy buzuqlik

Tadqiqotlar shuni ko'rsatdiki, psixologik ijtimoiy ish joyidagi omillar bir qator toifadagi ruhiy buzilishlar uchun xavfli omillar qatoriga kiradi.

Spirtli ichimliklarni suiiste'mol qilish

Asosiy maqola: Spirtli ichimliklarni suiiste'mol qilish

Ish joyidagi omillar spirtli ichimliklarni suiiste'mol qilish va xodimlarning qaramligiga olib kelishi mumkin. Suiiste'mol stavkalari kasbga qarab farq qilishi mumkin, qurilish va transport sohalarida, shuningdek ofitsiantlar va ofitsiantlar orasida yuqori ko'rsatkichlar mavjud.[110] Transport sohasida, og'ir yuk mashinalari haydovchilari va materiallarni tashuvchilar ayniqsa katta xavf ostida ekanligi ko'rsatildi. Dastlabki suhbatlardan bir yil o'tib kuzatilgan ECA predmetlarini istiqbolli o'rganish yangi ma'lumotlar to'g'risida ma'lumot berdi voqea spirtli ichimliklarni suiiste'mol qilish va qaramlik holatlari.[111] Tadqiqot shuni ko'rsatdiki, past nazoratni yuqori jismoniy talablar bilan birlashtirgan ishlarda ishchilar spirtli ichimliklar bilan kasallanish xavfi yuqori bo'lishiga qaramay, topilmalar erkaklar uchungina berilgan.

Depressiya

Asosiy maqola: Asosiy depressiv buzilish

Eaton, Entoni, Mandel va Garrison (1990) ECA tadqiqotlari ma'lumotlaridan foydalanib, uchta kasbiy guruh a'zolari, advokatlar, kotiblar va maxsus o'qituvchilar (lekin boshqa turdagi o'qituvchilar emas) yuqori darajalarni ko'rsatganligini aniqladilar DSM-III ijtimoiy demografik omillarga moslashish, katta depressiya.[112] ECA tadqiqotida beshta geografik hududdan kelgan amerikalik kattalarning vakolatli namunalari ishtirok etdi, bu ishg'ol tomonidan ruhiy buzilish xavfini nisbatan xolis baholashni ta'minladi; ammo, ma'lumotlar bo'lgani uchun tasavvurlar, sabab-oqibat munosabatlariga oid biron bir xulosaga kelish kerak emas. Kanadalik istiqbolli tadqiqotning dalillari shuni ko'rsatdiki, kasbiy stressning eng yuqori kvartilida bo'lgan shaxslar (talabni boshqarish modeli bo'yicha yuqori shtammli ish joylari) katta depressiya epizodini boshdan kechirish xavfi yuqori.[113] Adabiyot sharhi va meta-tahlil yuqori talablar, past nazorat va past yordamni klinik depressiyaga bog'laydi.[114] 11 ta yaxshi ishlab chiqilgan uzunlamasına tadqiqotlar natijalarini birlashtirgan meta-tahlil shuni ko'rsatdiki, psixologik ijtimoiy ish muhitining bir qator jihatlari (masalan, past qaror kengligi, yuqori psixologik ish yuki, ish joyida ijtimoiy qo'llab-quvvatlashning etishmasligi, kuch bilan mukofotlash muvozanati va ish xavfsizligi) depressiya kabi keng tarqalgan ruhiy kasalliklar xavfini oshiradi.[42]

Shaxsiyatning buzilishi

Asosiy maqola: Shaxsiyatning buzilishi

Shaxsiyatning buzilishi tashxisga, zo'ravonlikka va shaxsga va ishning o'ziga qarab, ish yoki ish joyini engish qiyinligi bilan bog'liq bo'lishi mumkin, bu esa boshqalarga xalaqit berib boshqalar bilan muammolarga olib kelishi mumkin. shaxslararo munosabatlar. Bilvosita effektlar ham rol o'ynaydi; masalan, ta'lim taraqqiyotining buzilishi yoki ishdan tashqari asoratlar, masalan giyohvand moddalarni suiiste'mol qilish va birgalikda ruhiy kasalliklar, azob chekuvchilarni azoblashi mumkin. Shu bilan birga, shaxsiyatning buzilishi, raqobatbardoshlikni oshirish yoki azob chekayotgan odamning o'z hamkasblarini ekspluatatsiya qilishiga olib keladigan o'rtacha ish qobiliyatlarini keltirib chiqarishi mumkin.[115][116]

Shizofreniya

Asosiy maqola: Shizofreniya

Vaziyatni nazorat qilish bo'yicha o'tkazilgan tadqiqotda Link, Dohrenvend va Skodol tushkunlikka tushgan va quduqni boshqaruvchi sub'ektlarga qaraganda, shizofreniya bilan kasallangan bemorlar, birinchi navbatda, buzilishning birinchi epizodidan oldin, ish bilan band bo'lishlari, ularni "shovqinli" ish xususiyatlari (masalan, shovqin, namlik, issiqlik, sovuq va boshqalar).[117] Ish joylari boshqa ko'k rangli ishlarga qaraganda yuqori mavqega ega bo'lib, allaqachon ta'sirlangan odamlarning pastga siljishi topilishni hisobga olmaydi. Bilan bog'liq bitta tushuntirish diatez-stress modeli ish bilan bog'liq stresslar allaqachon zaif odamlarda birinchi epizodni tezlashishiga yordam berganligini ko'rsatadi. Dan ba'zi bir tasdiqlovchi dalillar mavjud Epidemiologik tutish zonasi (ECA) o'rganish.[118]

Psixologik qayg'u

Asosiy maqola: Psixologik qayg'u

Uzunlamasına tadqiqotlar noqulay mehnat sharoitlari psixologik bezovtalikni rivojlanishiga hissa qo'shishi mumkinligini ta'kidladilar.[119] Psixologik qayg'uga ishora qilinadi salbiy ta'sir, psixiatrik kasallik uchun mezonlarga javob beradigan shaxslarsiz.[120][121] Psixologik bezovtalik ko'pincha affektiv (depressiv), psixofizik yoki psixosomatik (masalan, bosh og'rig'i, oshqozon og'rig'i va boshqalar) bilan ifodalanadi va tashvish alomatlar. Shunday qilib, noqulay ish sharoitlarining psixologik bezovtalikka aloqasi tadqiqotning muhim yo'nalishi hisoblanadi. Ishdan qoniqish sog'liqning salbiy natijalari bilan ham bog'liq.[122][123] Adabiyot sharhi[124] va meta-tahlil[125] yuqori sifatli uzunlamasına tadqiqotlar yuqori talablarni, past nazoratni va past qo'llab-quvvatlashni psixologik alomatlarga bog'laydi.

Psixososyal mehnat sharoitlari

Parkes (1982)[126] Britaniyalik talaba hamshiralarda mehnat sharoitlarining psixologik bezovtalik bilan bog'liqligini o'rganib chiqdi. U buni topdi "tabiiy tajriba ", talaba hamshiralar jarrohlik bo'limlariga qaraganda tibbiyot bo'limlarida ishdan qoniqish darajasi va ishdan qoniqish darajasi past bo'lgan; jarrohlik bo'limlari bilan taqqoslaganda tibbiyot bo'limlari hamshiralarga ko'proq ta'sirchan talablar qo'yadi. Boshqa bir tadqiqotda, Fres (1985)[127] ob'ektiv ish sharoitlari (masalan, shovqin, noaniqliklar, to'qnashuvlar) ko'k yoqali nemis ishchilarida sub'ektiv stress va psixosomatik alomatlarni keltirib chiqaradi degan xulosaga keldi. Yuqoridagi tadqiqotlar bilan bir qatorda, bir qator boshqa yaxshi boshqariladigan uzunlamasına tadqiqotlar ish streslarini psixologik bezovtalikni rivojlanishiga ta'sir qildi va ishdan qoniqishni kamaytirdi.[128][129]

Ishsizlik

86 ta tadqiqotni qamrab olgan keng meta-tahlil shuni ko'rsatdiki, majburiy ravishda ishdan bo'shatish psixologik bezovtalikning kuchayishi bilan bog'liq.[130] Ixtiyoriy ishsizlikning ta'siri daromadlar tengligi va ijtimoiy xavfsizlik tarmoqlari yaxshi bo'lgan mamlakatlarda nisbatan zaifroq edi.[130] Tadqiqot dalillari shuni ko'rsatadiki, kambag'al ruhiy salomatlik biroz, ammo sezilarli darajada keyinchalik ish yo'qotish xavfini oshiradi.[130]

Iqtisodiy xavfsizlik

Ba'zi OHP tadqiqotlari (a) iqtisodiy inqirozlarning shaxslarning jismoniy va ruhiy salomatligi va farovonligiga ta'sirini tushunish va (b) inqiroz ta'sirini yaxshilash uchun shaxsiy va tashkiliy vositalarga e'tiborni jalb qilish bilan bog'liq.[131] Iqtisodiy xavfsizlik, hech bo'lmaganda qisman, psixologik bezovtalik va ishdagi oilaviy ziddiyatlarga yordam beradi.[132] Davomiy ish xavfsizligi, hatto ish yo'qotilmasa ham, depressiv alomatlar, psixologik bezovtalik va umuman sog'lig'ining yomonlashuvi bilan bog'liq.[133]

Ish va oila muvozanati

Asosiy maqolalar: Ish - oilaviy mojaro va Ikki marta yuk

Xodimlar o'zlarining ish hayotlari bilan uy sharoitlarini muvozanatlashtirishi kerak. Ish - oilaviy nizo - bu ish talablari oilaning talablariga zid keladigan yoki aksincha, ikkalasini ham etarli darajada bajarishni qiyinlashtiradigan, qayg'uga sabab bo'ladigan vaziyat.[132][134] Ishchi-oiladagi ziddiyatlar bo'yicha ko'proq tadqiqotlar olib borilgan bo'lsa-da, ijobiy ta'sirlar bir domendan ikkinchisiga o'tib ketganda paydo bo'ladigan ishchilar oilasini rivojlantirish fenomeni ham mavjud.[134]

Ish joyidagi aralashuvlar

Ish stresini kamaytirishga ta'sir ko'rsatadigan bir qator stressni boshqarish tadbirlari paydo bo'ldi.[135] Kognitiv xatti-harakatlar stressni kamaytirishga eng katta ta'sir ko'rsatdi.[135]

Sanoat tashkilotlari

OHP tadbirlari ko'pincha insonning ham, tashkilotning ham sog'lig'iga tegishli. Adkins (1999) ana shunday aralashuvlardan biri - Kaliforniya sanoat majmuasida tashkiliy sog'liqni saqlash markazi (OHC) rivojlanishini tasvirlab berdi.[136] OHC tashkiliy va individual salomatlikni yaxshilashga, shuningdek ishchilarga ish stresini boshqarishda yordam berdi. Innovatsiyalarga mehnatni boshqarish bo'yicha hamkorlik, o'z joniga qasd qilish xavfini kamaytirish, nizoli vositachilik va mehnat ruhiy salomatligini qo'llab-quvvatlash kiradi. OHC amaliyotchilari o'z xizmatlarini o'sha shaharda ilgari kam foydalanilgan mahalliy jamoat xizmatlari bilan muvofiqlashtirdilar va shu bilan xizmatlarni etkazib berishda ortiqchalikni kamaytirdilar.

Xugentobler, Isroil va Schurman (1992) Michigan shtatidagi o'rta ishlab chiqarish zavodiga turli xil, ko'p qatlamli aralashuvni batafsil bayon qildilar.[137] Stress va sog'lomlashtirish qo'mitasi (SWC) aralashuvning markazi ishchilarning farovonligini oshirish va ularning farovonligini oshirish yo'llari to'g'risida g'oyalarni taklif qildi. hosildorlik. SWC tomonidan ishlab chiqilgan innovatsiyalar ishchilar va menejment o'rtasidagi ikki tomonlama aloqani ta'minlaydigan yaxshilanishlarni va miqdor va sifat masalalari bo'yicha ziddiyatlarning pasayishi natijasida yuzaga keladigan stressni kamaytirishni o'z ichiga oladi. Adkins va Xugentobler va boshqalar tomonidan ta'riflangan ikkala aralashuv. hosildorlikka ijobiy ta'sir ko'rsatdi.

Mehnatni muhofaza qilish milliy institutida OHP tadqiqotlari

Asosiy maqola: Mehnatni muhofaza qilish milliy instituti

Hozirgi kunda NIOSH-da oldini olish mumkin bo'lgan buzilishlarni kamaytirishga yordam beradigan harakatlar mavjud (masalan, uyqu apnesi og'ir yuk mashinalari va traktor tirkamalari haydovchilari orasida va shu bilan birga buzilishlar olib keladigan hayot uchun xavfli bo'lgan baxtsiz hodisalar,[138] smenali ish uchun tayinlangan yoki uzoq vaqt ishlaydigan ishchilarning sog'lig'i va xavfsizligini yaxshilash;[139] va temirchilar orasida qulash holatlarini kamaytirish.[140]

Harbiy va birinchi javob beruvchilar

Amerika Qo'shma Shtatlari armiyasining ruhiy salomatlik bo'yicha maslahat guruhlari jangovar qo'shinlarga OHP bilan bog'liq aralashuvlardan foydalanadilar.[141][142] OHP birinchi javob beruvchilarga yordam berishga qaratilgan tadbirlarda ham muhim rol o'ynaydi.[143][144]

Kamtarona miqyosdagi aralashuvlar

Shmitt (2007) ishchilarga chekishdan saqlanish, tez-tez jismoniy mashqlar qilish va vaznni kamaytirishga yordam beradigan OHP bilan bog'liq uchta turli xil aralashuvlarni tasvirlab berdi.[145] OHPning boshqa tadbirlari orasida qo'llarni yuvish stavkalarini yaxshilash bo'yicha kampaniya, ishchilarni tez-tez yurishga majbur qilish va belgilangan dori-darmonlarni qabul qilishda xodimlarni ko'proq moslashtirishga intilish mavjud.[146] Ushbu choralar tashkilotning sog'liqni saqlash xarajatlarini kamaytiradi.[145][146]

Salomatlikni mustahkamlash

Tashkilotlar xodimlarni sog'lom xulq-atvorini targ'ib qilishda bunday xatti-harakatlarni rag'batlantirish uchun resurslarni taqdim etish orqali rol o'ynashi mumkin. Ushbu xatti-harakatlar jismoniy mashqlar, ovqatlanish va chekishni tashlash kabi sohalarda bo'lishi mumkin.[147]

Oldini olish

Garchi ish joyidagi zo'ravonlik muammosining o'lchamlari iqtisodiy sektorga, bitta sektorga qarab farq qilsa ham, ta'lim, zo'ravonlik darajasini pasaytirish bo'yicha dasturiy, psixologik harakatlarni joriy etishda ma'lum darajada cheklangan muvaffaqiyatga erishdi.[148] Tadqiqotlar shuni ko'rsatadiki, "tajovuzkor xatti-harakatlarga moyil bo'lishi mumkin bo'lgan abituriyentlarni [ish joylariga] saralashda" muvaffaqiyatli qiyinchiliklar mavjud,[149] mavjud xodimlarning tajovuzkorligini oldini olish bo'yicha treninglar skriningga alternativa bo'lishi mumkinligini taklif qilmoqda. Hozirgi kunda ish joyidagi zo'ravonlikni kamaytirish bo'yicha o'quv dasturlarining samaradorligini baholaydigan ozgina tadqiqotlar mavjud.[150]

Jami ishchilar salomatligi

Asosiy maqola: Jami ishchilar salomatligi

Ko'pgina kompaniyalar ishchilar xavfsizligi va sog'lig'ini saqlash bo'yicha tadbirlarni parchalanib ketgan holda amalga oshirganligi sababli,[151] bunga javoban ishchilar xavfsizligi va sog'lig'iga yangi yondashuv paydo bo'ldi, bu ilgari surilgan sa'y-harakatlar tufayli yuzaga keldi NIOSH. NIOSH ushbu yondashuvni savdo belgisi sifatida "Total Worker Health" deb nomladi. Total Worker Health kompaniyasi dalillarga asoslangan (a) individual ishchi darajasida sog'liqni saqlashni targ'ib qilish amaliyotini va (b) tashkiliy bo'linma darajasida soyabonga o'xshash xavfsizlik va xavfsizlik amaliyotini muvofiqlashtirishni o'z ichiga oladi.[151] Tadqiqot natijalari shuni ko'rsatadiki, ushbu ikki tomonlama yondashuv ish bilan bog'liq kasalliklar va shikastlanishlarning oldini olishda samarali hisoblanadi.[152]

Baxtsiz hodisalar va xavfsizlik

Asosiy maqola: Ish baxtsiz hodisasi

Psixososyal omillar xavfiga ta'sir qilishi mumkin ishlab chiqarishdagi baxtsiz hodisalar bu xodimlarning shikastlanishiga yoki o'limiga olib kelishi mumkin. Ko'zga ko'ringan psixo-ijtimoiy omillardan biri bu tashkilotdir xavfsizlik iqlimi. Xavfsiz iqlim xodimlarning ishiga tegishli birgalikda tashkilotning boshqa maqsadlariga nisbatan xavfsizlikni ta'minlash ustuvorligi to'g'risida ishonch.[153]

Shuningdek qarang

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